Frequently Asked Questions:
Are services available 24 hours a day, 7 days a week?
Yes, our services are fully customizable to fit your needs. We offer flexible care options, including 24/7 support, ensuring that you or your loved one receive the care you need, whenever you need it.
Are your caregivers insured and bonded?
Yes, all of our caregivers are fully bonded, insured, and covered by worker’s compensation insurance. Additionally, we conduct thorough criminal background checks and reference verifications on all our employees to ensure the highest standards of safety and trust.
Do you accept Medicare or Medicaid?
No, we do not accept Medicare or Medicaid, as we are a non-medical service provider. If you are interested in using Medicare or Medicaid to access services, we recommend contacting your local Aging & Disability Resource Center (ADRC), where they can assist you in navigating the application process. Our services are available through private pay options and long-term care insurance.
What payment options do you accept?
We offer a variety of convenient payment methods, including cash, check, credit card, and Electronic Funds Transfer (EFT). We aim to make the payment process as easy and flexible as possible for our clients.
Do I pay the caregiver directly?
No, all payments should be made directly to ONE SUMMIT HOME CARE LLC. This ensures that all transactions are properly managed and recorded for your peace of mind.
Do I need a physician's authorization to use your services?
No, you do not need a physician's authorization to use our services. Anyone who believes they could benefit from our care can contact us directly. You have the flexibility to choose the services you need, when you’d like to begin, and how often you would like them.
If you have any additional questions or need further information, feel free to reach out to us. We’re here to provide you with the care and support you need.